FAQ


Frequently Asked Questions


Container Sizes

Selecting a size: How do I estimate the size of my project?

Our most popular containers have 12, 20, 30, or 40 yards of fill volume. For additional container options please reach out to our support team at (860) 583-7577 M-F 8am-4pm.

12 Yard – Ideal for small clean up projects around the home and small renovation jobs such as overhauling a bathroom or closet.

20 Yard – Ideal for most clean up projects around the home up to a 1 car garage and construction jobs such as a kitchen.

30 Yard – Ideal for large clean up projects up to a 2 car garage and construction jobs like small additions/roofing/decks and sheds.

40 Yard – The big daddy of them all, well suited for commercial clean ups and construction jobs with a lot of demolition and debris.

Container Placement

Picking a drop location: How do I pick the perfect placement zone?

It is recommended that you provide ample space for delivery, generally double the container size. Please be as explicit as possible when providing delivery instructions. If after delivery you would like your container relocated, you can schedule it online or by phone. Please be advised: Charges will apply.

Container Pricing

How do you price your containers, and how can I minimize my expense?

The price of your rental includes one delivery and one pickup. Your rental duration is two weeks and can easily be extended for $5 per day. Your rental price includes the specified weight limit per container.

Additional Costs

How much will it cost me if I…

If your delivery address is outside our standard delivery zone, if you exceed the 2 week rental duration, or if you exceed the allowed tonnage you will incur additional costs. Deliveries in Zone 2 incur $25 and Zone 3 $50. If your project needs a container for longer than 2 weeks, you will will be subject to a $5 per day rental extension cost.  Over limit containers are billed $85 per ton.

Payment Options

What are my options for paying my bill?

Paying is easy with your favorite credit/debit card right over the phone. We process payments at (860) 583-7577 M-F 8am-4pm.

Scheduling Deliveries

You can schedule your delivery online 24 hours a day. We advise you to schedule your delivery at least two business days prior to the date of delivery. If you need a specific delivery timeframe please make note of this in your online reservation form or by phone at (860) 583-7577 M-F 8am-4pm.

Changing Scheduled Service

If you need to make a change before or during your rental, such as, relocating your container, keeping it longer than anticipated, finishing faster than scheduled, please contact us by phone at (860) 583 7577.

Canceling Scheduled Service

Canceling your reservation: How do I cancel my reservation?

Please cancel your reservation no later than 24 hours prior to delivery.

Delivery & Removal Guidelines

Here are some things to keep in mind for delivery day.

Access codes

Please provide any necessary access codes or key locations in the driver’s notes area on your scheduling form.

Being onsite

While it’s not necessary to be onsite for delivery or removal of your container, we ask that you please be as specific as possible using driver’s notes regarding special requests or helpful information to ensure your satisfaction.

Customer delays

Please provide ample unobstructed access to the dropzone/container on scheduled delivery/pickup day; if your container is inaccessible, you will be subject to an additional pickup charge, per incident.

Appropriate Use

Things to consider when filling your container

FILling Habits

flat dense materials make great bottom fill and packing along the walls. Place furniture in the middle and fill around it with smaller items. Loose items like cardboard and plastic sheeting  should be sandwiched under heavier items.

Fill level

Material must not exceed the height of the container. Absolutely NO EXCEPTIONS!!!

Prohibited Items

No hazardous waste, industrial waste, chemical products, oil filters, herbicides & pesticides, radioactive material, solvents, paint (except completely dried latex paint cans, no liquids), other flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil/lubricating/hydraulic oil/oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum-contaminated soil/lead paint chips, tires, batteries, computers, monitors, televisions, microwaves, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids.